Frequently Asked Questions
1. How to care your shirt
Apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners, or dry-clean the items.
Apparel can be tumble-dried on a low cycle, but hang dry works best.
When it comes to ironing, use cool iron inside-out. Do not iron the print.
2. Do you ship worldwide?
We don't ship to the following countries: Benin, Bosnia and Herzegovina, Burundi, Cook Islands, Costa Rica, Cuba, Curacao, Gambia, Guinea - Bissau, Guyana, Kiribati, Kyrgyzstan, Laos, Lebanon, Lesotho, Malawi, Mauritius, Moldova, Mozambique, Papua New Guinea, Paraguay, Senegal, Seychelles, Solomon Islands, Sudan, Tajikistan, Tanzania, Timor-Leste, Tonga, Uruguay, Vanuatu, Venezuela, American Samoa, Bolivia, Botswana, Cayman islands, Chad, Cyprus, Djibouti, Ecuador, Fiji, French Polynesia, Honduras, India, Kuwait, Libya, Madagascar, Maldives, Mongolia, Montenegro, Myanmar, Nepal, New Caledonia, Panama, Peru, Philippines, Rwanda, South Africa, Sri Lanka, Suriname, Tunisia, Zambia, Zimbabwe.
We also disabled shipping to China as our carriers have stopped service there.
We believe that this is only temporary and our carriers will let us know when service will resume, or whether there are more disruptions.
We do ship to most countries except for Cuba, Iran, Crimea, Syria, and North Korea. This list might be change over time.
3. How long will it take for my order to be processed?
Due to current circumstances, our fulfillment estimate time is now about 17-23 business days for our US facility and 10-13 business days for our EU facility
Because we do everything with a lot of care specially for you, please allow 2 to 3 business days for us to prepare everything. You will then receive Shipping Confirmation email from us containing your tracking number 1 day after we ship your order.
4.How long will it take for my order to arrive?
You can check our shipping time here.
And you can track your order here
The shipping time listed there already include the processing time
5. What is your printing method?
We use the DTG method for most of our t-shirts. DTG (direct-to-garment) printing is like using a regular printer, but on t-shirts. Designs are printed directly onto the garment and absorb into the fabric.
DTG inks are eco-friendly, CPSIA-compliant, non-toxic, non-hazardous, and soluble in water. They're free from heavy metals, formaldehyde, and Alkylphenol Ethoxylates (APE).
6. What is the brand/model that you use?
We only use high quality materials from respectable brands. For T-shirt we use Bella+Canvas 3001, for sweatshirt we use Gildan 18000 and for hoodies we use Gildan 18500.
7. Are you really CG artists?
Of course we are. Some of us are 3d artist (modeler, animator), and some are graphic designer/digital illustrator. All the designs sold here are made by us and only sold here. If you see similar design sold anywhere else, it means that they stole the design from inspired by us
We are not bots, we are living. breathing human being who like to wear t-shirt.